We're Here to Help

Have questions about therapy, need technical support, or want to join our therapist network? Our compassionate team is ready to assist you on your journey.

Choose Your Preferred Way to Connect

We offer multiple ways to get in touch, ensuring you receive the support you need when you need it.

Email Support

General inquiries and support

support@ro9ya.com
Response time: 24 hours

Phone Support

Urgent technical issues

1-800-RO9YA
Response time: Business hours

Live Chat

Instant help and guidance

Available in app
Response time: Real-time

Crisis Support

Immediate mental health crisis

988 Suicide & Crisis Lifeline
Response time: 24/7 immediate

Send Us a Message

Fill out the form below and we'll get back to you as soon as possible

Frequently Asked Questions

Quick answers to common questions

Getting Started

How do I find the right therapist?
What types of therapy are available?
How do I schedule my first session?

Technical Support

Video call not working?
How to update my profile?
Payment and billing questions

For Therapists

How to join our network?
Setting your availability
Payment and compensation

Our Commitment to You

Quick Response

We respond to all inquiries within 24 hours, with urgent matters handled immediately.

Compassionate Support

Our team understands the importance of mental health and treats every interaction with care.

Always Available

Our digital platform means support is available whenever and wherever you need it.

In Crisis? Get Immediate Help

If you're experiencing a mental health emergency, please reach out for immediate support.